START WITH THESE STEPS
Avoid making the problem worse and prepare the right information
- Keep the other half of the broken key
- Note whether the lock was turning when it broke
- Do not force sharp tools into the keyway
- Identify whether it is a home, vehicle, or commercial lock

Real photography of the relevant category helps explain the topic.
Why an initial assessment matters
The same visible symptom can come from a key, cylinder, door frame, vehicle immobilizer, or electronic component. Clear information reduces unnecessary attempts and helps prepare the correct tools and parts.
When to stop trying it yourself
Stop if a key begins to bend, the lock makes unusual sounds, the frame is under visible strain, the vehicle shows an immobilizer warning, or a safe enters lockout mode. Record the current condition instead.
Need help identifying the problem?
Text your city, photos, and basic details.